Privacy policy
Plain language, because that is how we run the rest of the business. This page says what information we collect, why, and what we do with it. Last updated 19 Sep 2026.
What we collect
When you call, email or book service, we collect what we need to do the job: your name, company, phone number, email address, the site address, and details about the doors and equipment being serviced. If you are a maintenance-program customer, we also keep the service history for each door on your property, because that log is part of what you are paying for.
What we use it for
- Scheduling, dispatching and performing the work you asked for
- Quotes, invoices and service records
- Contacting you about work in progress, or about a door we have flagged for follow-up
We do not sell or rent your information to anyone. It is shared only with the software and providers we use to run the business, such as scheduling and invoicing software, and only as far as running your job requires.
This website
The website has no accounts, no forms and no advertising cookies, and nothing here is sold or shared with advertisers. When you visit, our hosting provider records standard technical logs (such as IP address and pages requested) to keep the site fast and secure, as almost every website’s host does. A few other things are worth naming plainly.
Visit statistics
We count visits using a first-party tool run by Blue Crane Works, the company that built this site. It records which pages were viewed, roughly where the visit came from, and which site sent you. It does not identify you and it does not follow you to other websites.
If we add a booking form later, this page will be updated to say so first.
What an AI assistant can read here
This website publishes a machine-readable business card at /mcp, so an AI assistant such as ChatGPT or Claude can read our published facts and search these pages when someone asks it about commercial door work.
- It can read, not send. This site has no enquiry form, and the assistant has no way to send us anything. It can only hand you our phone number and email address so you can get in touch yourself.
- Nothing about you reaches us through it. Because there is nothing to submit, no name, number or message travels from your conversation to us.
- Everything it can read is already public. The facts file and page index it searches contain only what is published on this website.
How long we keep it
Customer and job records are kept for as long as we need them to stand behind the work, honour warranties, and meet tax and legal record-keeping obligations, and then disposed of.
Your rights
We handle personal information in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA). You can ask what information we hold about you, ask us to correct it, or ask a question about this policy by contacting us at commercialgaragedoorman@gmail.com or (905) 536-5369, or by mail at 6 Chestnut Dr, Grimsby, ON L3M 0C4.
Source: Personal Information Protection and Electronic Documents Act, Justice Laws Website. Checked 7 September 2026.