Commercial door service

High-speed door and rolling shutter service

Two door types that live on the busiest and most exposed openings a business has. High-speed doors run the interior and exterior openings that cycle constantly, and rolling steel shutters and grilles secure storefronts, service counters, parking garages and yards after hours. We repair, service and install both, across Hamilton, Burlington, Milton, St. Catharines and Niagara.

High-speed doors

A high-speed door earns its place on an opening that cycles all day: between a warehouse and a cold room, between production and shipping, or on an exterior bay that cannot stay open long. They fail differently from a sectional door: torn or creased curtains, bottom-bar and breakaway resets, photo-eye and loop-detector faults, and controllers that stop responding. We service the curtain, the drive, the controls and the safety devices, and we install new high-speed doors sized to the opening and its cycle count. These are a distinct product class with their own terminology and ratings, set out in DASMA Technical Data Sheet 451, High Performance Door Terminology.

Rolling shutters and security grilles

Rolling steel shutters and grilles use the same curtain-and-guide construction as a rolling steel door, scaled for storefronts, counters, parkades and yard openings. The common failures are bent or jammed slats, worn guides, spring counterbalance wear on manual units, and operators or locks that stop working at exactly closing time. We repair and replace shutters and grilles, and install new ones where an opening needs to be secured after hours. Maintenance and performance guidance for rolling sheet doors is published in DASMA Technical Data Sheet 286, Rolling Sheet Door Maintenance and Performance Evaluation.

Signs these doors need service

  • High-speed door reverses, stalls, or runs at reduced speed
  • Curtain torn, creased, or pulled out of the side guides
  • Bottom bar breakaway has been hit and not reset properly
  • Photo eyes, loop detectors or pull cords not triggering the door
  • Shutter binds partway, or the slats are bent from impact
  • Shutter lock or operator fails at closing time and the opening cannot be secured

What a visit looks like

  1. Call with the door type and openingInterior or exterior, manual or motorized, and what it is doing. A shutter that will not close after hours is dispatched as an emergency.
  2. Curtain, guides, drive and safety checkThe technician checks the curtain and guides, the drive or counterbalance, the controls and every safety device before quoting.
  3. Repair or replacementGuide hardware, bottom-bar parts, photo eyes and common controls ride on the truck. Curtains and new doors are ordered and fitted on a stated date.
  4. LoggedWhat was found, what was done and what to watch. On a maintenance program it goes into the door’s record.

High-speed door and shutter service is available in Hamilton · Stoney Creek · Burlington · Oakville · Milton · Grimsby · St. Catharines · Niagara Region.