How a commercial service call works
You call the service line and describe the door: type, what it is doing, and whether the bay is blocked. Blocked bays and doors stuck open are dispatched first. A technician arrives with the common wear parts for rolling steel and sectional doors on the truck, so most repairs are finished in one visit.
New doors are installed as well as repaired: we are an authorized dealer for Amarr, Wayne Dalton, Garaga, C.H.I. and Clopay doors and for Chamberlain and LiftMaster operators, so a replacement is sized to the opening and the duty cycle, with the operator and safety devices commissioned before we leave.
Safety devices are checked on every call against the industry guidance in DASMA Technical Data Sheet 368, Edge Sensors. Every visit ends with a written note of what was found, what was done, and what to watch. If the same door keeps failing, we say so and quote the fix that stops the cycle, whether that is a high-cycle spring conversion or a maintenance program.
- Facility and property managers with multiple doors or multiple sites
- Warehousing, distribution and 3PL operators along the QEW and 401
- Manufacturers, fabricators and heavy industry in Hamilton and Niagara
- Fleet yards, dealerships, fire halls and municipal works depots
- Self-storage, cold storage and agricultural processing